there is always still calm water
given the thinking they have that
looks real to them...”
and the power to create the illusion
that we are not...”
Insecurity is optional...
There are £ Billions spent every year on training and coaching
to get different results in business, so why isn’t it working,
why don’t people use what they learn?
As a transformative coach and trainer, I have spent over 15
years looking for the answer to that question.
I believe I’ve found the answer.
for better business
Most money spent to achieve better results is spent on developing skills but even when something makes sense for us and we know how to do it, if it doesn’t feel right we won’t do it.
Behaviour doesn’t change because of new skills it changes because when we see something differently, we relate to it differently. New skills can help but a new perspective can work miracles AND you don’t have to keep re-training. When something makes more sense for us, we won’t go back to the old behaviour.
(Sales, leadership, speaking, personal success & more)
What my clients say
"Mo is a very dynamic, driven and skilled trainer. My sales team really enjoyed working with her over two days and I have – since then - noticed improvements in their behaviour and attitude towards customers and new business."
Chief Executive Officer at Musumeci S.p.A.
"Mo developed and delivered a foundation level sales training and development course for us at ISS, as well as delivering our very popular Key Account Management programme. Quite simply, Mo was a delight to work with. She has practical experience of selling and the sales process which gives real credibility to her training content and delivery. She also draws on a deep understanding of how people are motivated and how they behave and relate to each other, enabling a more developmental approach to be embedded in the programmes. Feedback from her cohorts was consistently amongst the highest of any of the trainers we worked with, and attendees stated they felt more confident and effective in their role as a direct result of working with her. I would unhesitatingly recommend her, and look forward to working with her again in the future."
Consulting on Facilities Management, Growth and Strategy
"Mo Harford what a class act, I engaged Mo to deliver a series of sales training and coaching to the internal and external sales team consisting of 20 plus staff spread over a three month period. WOW the impact of the training was immediate and added "real" value to the sales process. Hence to say Mo has been reengaged to deliver some more training and coaching. Mo's style is open friendly and truly consultative - she is Best in Class ! "
Account Director at Salesworxs
"I worked with Mo a number of years ago and contacted her recently to discuss my Internal Sales Teams and the sales development I felt they needed to go through, to improve their sales performance. Mo worked with my sales management team to develop a bespoke training program, that fit with their requirements whilst delivering the results I required. From day one the buzz and excitement generated was noticeable, with Mo's style engaging, inspiring and fully inclusive (to even those, who maybe didn't want to be there!). Delivering key skills and knowledge in a fun way, but with an ability to make them easy to recall and to use day to day. But from a business perspective, after the excitement of the training dies away, did it achieve my objectives? Well yes, as sales productivity and profitability has increased, delivered by teams of engaged and motivated salespeople. Overall a great experience, with great results and I'd highly recommend Mo to any sales organisation. "
Managing Director at The Barcode Warehouse Limited
"Mo is by far the best trainer I have had the pleasure to work with, she brings the training material to life and naturally creates a collaborative approach to learning, she makes it fun and digs deep into the why, what and who. I would choose Mo every time without hesitation."
Community Banks Portfolio Manager at Mitie
"Mo's talk was amazing. It really opened my eyes to all aspects of sales and marketing. The talk was interactive, structured and very fun! I would recommend Mo due to her knowledge and experience."
Grant Williams – BA Hons – Cert CILA
Regional Manager at Oakleafe Claims
"I've seen Mo at a couple of CIMA events over the last 12 months, making presentations on negotiating skills and time management- 'getting things done'. Excellent presentational skills, really putting the subject across with energy! Well worth the time seeing Mo in action!"
Graeme Spencer ACMA CGMA
Risk & Assurance Business Partner
"Mo is a very compelling speaker. One listens to so much advice nowadays that it is a rare for a speaker's words to make an impact, but she has an energy (momentum!) and style that is memorable. She delivered valuable advice for me in a talk on negotiation skills recently. I would recommend her as a very effective speaker. "
Director of Rhino Software Ltd
"Mo is a lot of fun to work with, as well as knowing her stuff inside and out, Mo will coach and guide you, providing honest development points along the way. After working with Mo over a few weeks, I am already noticing changes in the way I work."
Developing FM solutions for the manufacturing and logistics sector
"Mo is an amazing coach who can very quickly drill down to the issue, giving straightforward practical advice and tried and tested techniques. Mo's style of delivery is highly engaging, the course content is appropriate and well thought out and her experience makes for credibile examples/scenarios to highlight. Mo's sessions are uplifting and motivating and I am a big fan. "
Key Account Director at ISS Facility Services UK
"Mo has such an engaging style, I have found her to be truly inspirational in her approach. Her ability to hold a room and deliver a message is brilliant, she is extremely knowledgeable and this comes across in her delivery."
Learning and Business Development Consultant
"I worked with Mo many years ago and her skills have helped me go higher and higher in my career. 100% recommend working with Mo"
Key Account Manager at East Coast Fittings Ltd
"Mo worked with me on a professional basis ensuring I was successful in my career development. Mo has a unique ability to listen, then explain and demonstrate why certain behaviours occur. This in turn allows for effortless change in an ever changing environment. Mo’s insight is a breath of fresh air and well worth the investment "
Tax Director at RSM
"I met Mo in my previous role where she ran training to our Management Team. Since moving roles, I reached out to Mo for coaching and I am so pleased I have. Each session I have with Mo is focused and outcome driven, but with an air of informality which has helped me relax. The sessions I have with Mo really help me to have clarity on what I want to do next and what I need to do to improve myself & achieve my goals. The sessions really have helped me develop personally, pulling on & dealing with some of my some of my own experiences which has been a great help. Mo asks me questions I would never think to ask myself, and having organised face to face sessions means I make developing myself both personally & professionally a priority, which it should be! My time with Mo has been completely worth the time and money. Thank you Mo."
Elle Gaffney ( MCIPD)
Learning Lead, Talent Management, EMEA at AECOM
"After getting to know Mo over a period of time and hearing about the results she achieved with companies similar to MHA Bloomer Heaven I worked with Mo for a few sessions prior to taking up my appointment as MD. I was struck by Mo's easy style allied to a deep understanding of her subject and subsequently engaged her to work with a number of my managers. I was, again, pleased with the results - Mo had, after a challenging start, opened the eyes of my managers to opportunities and provided them with a number of valuable tools within their armoury to assist in their working alongside clients of the practice. I would have no hesitation in recommending Mo to others to challenge some of the beliefs held within an organisation or individuals and open people's minds to what can be achieved. "
Partner, COO Birmingham & Leicester offices MHA MacIntyre Hudson.
"Mo is a wonderful human being! She is a fabulous trainer who takes each delegate's needs and ensure they meet their personal objective. As a coach Mo is very reassuring and encouraging. I would have no hesitation in recommending Mo for any training, development or coaching. She is great one to one or in front of a crowd of 500- adaptable!"
Managing Director at Inspire Change Ltd
"Mo works with humour to fully engage her audience and deliver clear messages in line with the brief she receives. A pleasure to have at our company conference!"
Managing Director, House of Colour Ltd
Why bother investing in a coach?
We grow up learning how to behave, think and act based on what we learn from our parents, teachers and peers but what if that learning isn’t useful anymore. Although we learn more as we grow up, often the early teachings will be embedded and are hard to overcome. People say things like, it’s just the way I am, when they mean it’s just the way I am based on how I have been taught to think
Behavioural change sometimes comes easily when we see something differently. A good coach will help you see alternative perspectives that can set you free from old thinking habits.
Call me for a free chemistry meeting where we can discover if I’m the right fit for you to be free from the restraints of unhelpful thinking and help you create what you want to have in your life.
0844 251 0529
Our thinking habits are what cause most of the problems we experience and when we change our thinking we change our experience to:
– Reduce stress and increase resilience
– Feel more confident
– Find and develop motivation for self and others
– Increase personal or employee engagement
– Enjoy better mental health
– Better Leadership impact